Available 7 Days A Week | in-office and mobile
Privacy Policy
Onyx International Services LLC Privacy Policy
Effective Date: 10/12/2025
Onyx International Services LLC (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or use our services.
- Information We Collect
We may collect the following types of information:
Personal Information
- Name
• Email address
• Phone number
• Mailing address
• Payment information when services are purchased
• Communication preferences and consent records, including SMS opt-in timestamps
Non-Personal Information
- IP address
• Browser type and device information
• Website usage data and analytics
• Cookies and similar tracking technologies
Customer Communications
- Records of inquiries and correspondence
• Appointment details
• Service history and related documentation
- How We Use Your Information
We use your information to:
- Provide and manage notary, apostille, and related services
• Process payments and transactions
• Communicate regarding appointments, service updates, and customer support
• Improve our website and service experience
• Maintain records of consent and communication preferences
• Comply with legal and regulatory obligations
- SMS Messaging & Mobile Information
If you provide your mobile number and opt in to receive SMS communications:
Consent
By checking the applicable consent box on our website, you expressly consent to receive SMS messages from Onyx International Services LLC related to service updates, appointment confirmations, document processing notifications, and, where separately consented, promotional updates.
Consent is not a condition of purchase.
Message Frequency
Message frequency varies based on your interactions with our services, up to 4 messages per month.
Opt-Out
You may opt out at any time by replying STOP to any message. You will receive a confirmation message and will no longer receive SMS communications unless you re-opt in.
Help
Reply HELP for assistance or contact us directly at:
hello@onyxinternationalservices.com
+1 (331) 222-7207
Message & Data Rates
Standard message and data rates may apply.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
- Mobile Data Protection & Non-Sharing Statement
No mobile information, SMS consent data, or text messaging originator opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers solely for operational purposes (such as SMS delivery platforms or payment processors). All service providers are contractually required to maintain confidentiality and security.
All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except those required to deliver the services you have requested.
- Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information with:
- Trusted service providers assisting in operations
• Legal authorities when required by law
• In the event of a merger, acquisition, or business transfer
In all cases, reasonable safeguards are maintained.
- Data Security
We implement commercially reasonable safeguards including:
- Encryption where appropriate
• Secure access controls
• Regular system monitoring
• Staff training on data protection
While we take strong precautions, no method of transmission over the internet is completely secure.
- Cookies & Tracking
We use cookies and similar technologies to:
- Analyze website traffic
• Improve user experience
• Maintain website functionality
You may adjust cookie settings through your browser.
- Your Rights & Choices
You may:
- Request access to your personal information
• Update or correct your information
• Withdraw consent for communications
• Opt out of marketing emails
• Opt out of SMS messages by replying STOP
To exercise your rights, contact us using the information below.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
- Changes to This Policy
We may update this Privacy Policy periodically. The most current version will always be available on this page with the effective date noted above.
- Contact Information
Onyx International Services LLC
+1 (331) 222-7207
hello@onyxinternationalservices.com
By using our website and services, you acknowledge and agree to this Privacy Policy.